Swissôtel Resort & Spa, Çeşme - Luxury hotel - Hotel Rules and Guest Policies

Swissôtel Resort & Spa Çeşme – Guest Information and Rules

Dear Guest,

At Swissôtel Resort & Spa Çeşme, we aim to provide you with a comfortable, safe, and enjoyable holiday experience.

Check-In and Check-Out Times

• Check-In: You can check into your room starting at 3:00 PM.
• Check-Out: Please vacate your room by 12:00 PM.

Accommodation Conditions

• Guests under the age of 18 can only stay with their parents.
• Identification must be presented during check-in.

Parking and Valet Service

• Parking is free for our guests.
• Valet service is available for a fee.

Food and Beverage Policy

• Bringing food and beverages from outside is not allowed due to food safety reasons.

Pet Policy

• Dogs up to 7 kg are welcome at our hotel.
• Pets can only stay in the room and are not allowed in the beach or indoor areas.
• They are permitted on restaurant and bar terraces under supervision.
• A one-time cleaning fee of €100 is charged upon entry for pets.
• Kids Club
• Children aged 4–12 can join our club free of charge under the supervision of our professional team.
• Children under 4 are only accepted under parental supervision.
• Our Kids Club operates daily from 9:00 AM to 6:00 PM.

SPA and Wellness Area

Spa Usage

• We recommend making a reservation in advance to use spa services.
• Please arrive at least 30 minutes before your appointment.
• Treatment time will be shortened in case of late arrival, but there will be no change in the fee.
• You may enter the spa area in a robe and are advised to store valuables in the safe.

Pregnant Guests

• Special programs are available for pregnant guests. Detailed information can be obtained from our spa consultants.

Thermal Pool Usage

• Daily usage is limited to a maximum of 2 hours.
• Children under 12 cannot use the thermal pool. Children aged 12–16 can use it under parental supervision.
• Showering before entering the pool is mandatory, and only appropriate swimwear is allowed.

Fitness Center

Operating Hours

• Hotel guests can use our fitness area 24/7.
• Operating hours for non-accommodation guests are from 8:00 AM to 8:00 PM.

Usage Rules

• Sportswear and clean sports shoes are mandatory.
• Please clean and return equipment to its place to maintain hygiene and order in the fitness area.
• Avoid making noise, long phone calls, and disruptive behavior.

Restaurant and Bar Areas

Bellâ Tavola (Main Restaurant)

Offering Italian and Mediterranean cuisine:

• Breakfast: 7:00 AM – 11:00 AM (some drinks included, Turkish coffee and special coffees are extra).
• Meal Service: 12:00 PM – 11:00 PM (all-day dining menu).
• Seating capacity: 110 indoors, 346 in the winter garden and terrace, totaling 456 seats.

Noida Sushi & Asian Cuisine Lounge

Discover unique flavors of Mediterranean and Asian cuisine:

• Operating Hours: 4:00 PM – 11:00 PM.
• Seating capacity: 50 indoors, 80 outdoors, totaling 130 seats.

Lobby Bar

Enjoy local and international drinks in a pleasant atmosphere:

• Operating Hours: 9:00 AM – 12:00 AM.
• Seating capacity: 136 indoors, 69 outdoors, totaling 205 seats.

Beach Bar & Kitchen

Our bar serving the beach area:

• Operating Hours: 10:00 AM – 7:00 PM.
• Meal Service: 12:00 PM – 6:00 PM.

Pool Bar

Enjoy your time by the pool:

• Operating Hours: 10:00 AM – 12:00 AM.
• Meal Service: 12:00 PM – 6:00 PM.

Banquet and Event Areas

• We have rooms with different capacities for your special events and meetings.
• Please contact our reception team for detailed information and reservations.

Important Notes

• We kindly request adherence to hygiene and order rules in all areas for the peace and safety of our guests.
• We recommend using the safe in your room for the security of your valuables.
• All pricing in our hotel is in Euros and calculated at the current exchange rate.

As the Swissôtel Resort & Spa Çeşme family, we aim to provide you with an unforgettable holiday experience. Our team will be happy to assist you with any questions or requests.

Have a pleasant holiday!
Swissôtel Resort & Spa Çeşme